Contact Us
Whether you have a question about how a platform works, spotted something on the site that needs updating, or want to share feedback on our sweepstakes casino reviews, this is the right place to reach us. The team behind Sweeps Casinos researches and verifies every listing — we're happy to hear from readers.
How to Reach Us
The quickest way to get a response is by email. Send your message to [email protected] and a member of the editorial team will aim to reply within two business days.
We read every message. If your query relates to a specific platform — eligibility by state, coin redemption conditions, or a welcome offer — please include the platform name so we can point you to the most relevant information.
What We Can Help With
- Editorial questions — queries about how we review and rank sweepstakes casinos, or how our ratings are determined.
- Factual corrections — if you believe an offer, eligibility note or platform detail on the site is out of date, let us know. We take accuracy seriously and update listings when terms change.
- Site feedback — comments on usability, missing information, or content you'd like to see covered.
- Responsible play concerns — if you or someone you know needs support, our responsible gambling resources page lists guidance and tools. We encourage anyone with concerns to review it.
- Partnership and affiliate enquiries — if you represent a sweepstakes platform and want to discuss how we cover the category, email us with full details.
What We're Not Able to Do
We are an independent comparison and review site — not a casino operator, payment processor or customer-service team for any of the platforms listed here. That means we cannot:
- Access your account on any sweepstakes casino platform.
- Process, expedite or investigate prize redemptions or coin balances.
- Resolve disputes between players and operators.
- Give legal or tax advice about prize winnings in your state.
For account-specific issues, contact the platform's own support team directly. Redemption queries, identity verification requests and technical problems are handled by each operator, not by us.
A Note on the Information We Publish
Sweeps Casinos reviews sweepstakes and social casino platforms operating under a promotional sweepstakes model — not traditional real-money gambling sites. Our editorial team researches offers, terms, state availability and redemption conditions. We update listings when we become aware of changes, but sweepstakes casino terms move quickly. Always verify current conditions on the operator's own site before signing up or making a purchase.
Availability of sweepstakes platforms varies by state, and some states restrict or prohibit participation. If you're unsure whether a specific platform is available where you live, check the operator's eligibility page directly.
You can read more about how this site works, who we are and how our ratings are formed on the About Us page, and our full Terms and Conditions set out the basis on which we publish.
Response Times
| Enquiry type | Expected response |
|---|---|
| General questions and site feedback | Within 2 business days |
| Factual corrections and update requests | Within 3 business days |
| Partnership and commercial enquiries | Within 5 business days |
We do not operate a live chat service. Email remains the most reliable channel for a considered reply.
Affiliate Disclosure
Sweeps Casinos is an independent comparison site. Some of the platforms listed here have a commercial relationship with us — we may earn a commission if you visit an operator through a link on this site. That relationship does not determine rankings or editorial assessments. Our ratings reflect independent research, and every recommendation includes at least one genuine limitation. Commercial arrangements are never the reason a platform appears at the top of a list.